Frequently Asked Questions

We cover a wide area and offer free delivery within our service radius. Please contact us to check if we deliver to your location.

Our standard hire period is all day, typically from 9am to 6pm. Weekend and multi-day hires are also available at discounted rates.

Safety is our priority. In the event of bad weather, we may need to deflate the bouncy castle for safety reasons. We will work with you to reschedule or offer alternative arrangements.

Yes! Our team will deliver, set up, and collect the bouncy castle. We ensure everything is safely secured before we leave.

Yes, all our equipment is covered by comprehensive public liability insurance for your peace of mind.

Bouncy castles work best on flat grass. They can also be set up on concrete or paving with appropriate matting. We cannot set up on slopes, gravel, or near water.

You can book by calling us, sending an enquiry through our website, or using our online booking form. We recommend booking early, especially for weekends and school holidays.

Yes, adult supervision is required at all times when children are using the bouncy castle. We provide safety guidelines and operating instructions with every hire.